This post was first published on WhirLocal.io. Having a great reputation online and in real life often means you’ll need to have excellent customer service. In this great post for HubSpot, Swetha Amaresan outlines eight major keys for great customer service. We’ll be focusing on one: learning from every interaction Learn from every interaction. Your […]
This article was first published in the August/September 2019 issue of Hardscape Magazine. Not sure what to do or how to feel about online reviews? You’re not alone. Online reviews have the potential to crush your business or allow you to crush the market. That’s why being proactive about reputation management needs to be a […]
## For Immediate Release ## June 7, 2018 – Salem, Oregon – In talking with local businesses about the new European Union law called General Data Protection Regulation (GDPR), which went into effect on May 25th, 2018, it is clear that most are uncertain what the law means and what they may need to be […]
Get started with internet marketing for your small business with this guide to the basics, including all the elements you need in place to begin generating leads online.
Recently, Google has updated their guidelines for requesting reviews. The updates, highlighted above, state: “Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers.” “Don’t solicit reviews from customers in bulk.” In response to this, we’ll be making the following important changes to how our review engine works so we are in […]